Questions? We've got answers.

Yes, within 14 days of delivery, if it's unused, unopened and unplanted, in its original packaging with all its contents. Proof of purchase, like your order number or receipt, is required. This covers buzzyseeds.com orders only. For kits bought at a store or from another seller, please check with that seller.

Contact us first. We'll authorize your return and send you the return address and instructions. Please don't ship anything back before we've authorized it. Returns sent without our OK may not be accepted.

For change-of-mind returns, return shipping is on you. Original shipping is refunded only if the return is caused by our error. We recommend a tracked service, since we can't cover returns lost or damaged on the way.

Once your return arrives and we've checked it, we'll let you know. Approved refunds go to your original payment method within 7 to 14 business days, or a replacement ships based on availability.

Opened, planted or used items, items missing their original packaging or contents, requests made more than 14 days after delivery, and final sale or clearance items.

We're sorry. Contact us as soon as possible. We may ask for photos of the item and its packaging, then we'll sort out a replacement or a refund.

It depends on the seed. Some sprout in a few days, others take a couple of weeks. Kitchen Herbs usually sprout in 7 to 21 days, and spruce bonsai 2 to 6 weeks after sowing, once the seeds have had 4 to 6 weeks in the fridge. Your kit guide has the timing for your kit.

First, check the sprout time for your kit. Keep the growing medium moist, never soggy, and keep it warm, around 65°F to 75°F, away from cold drafts. Past the sprout window with nothing to show? That's what the Grow Guarantee is for.

Bright, indirect light is ideal, like a sunny windowsill. A window facing south or west works well. If your home is dim, especially in winter, a small grow light can help.

Keep the growing medium evenly moist, like a wrung-out sponge. Check it every day and water gently when the top starts to feel dry. Yellow leaves usually mean a little too much water or not enough light.

A little white fuzz on the surface is common. It usually means extra moisture or still air. Water a bit less, water in the morning, and add airflow with an open window or a small fan on low. You can gently scrape the fuzz off.

They're stretching toward the light. Move them to your sunniest window and turn the pot every day or two so they grow straight. A grow light helps in winter.

As a general rule, plant seeds about as deep as they are wide. For example, a small seed should be planted just beneath the surface, while larger seeds can go a bit deeper. Giving seeds a little space from each other, usually about one to two times the width of the seed, helps them sprout without crowding, ensuring each seedling has room to grow strong and healthy.

For specific planting depths and spacing, check your seed packaging or our Seed Planting Guide.

Germination times vary depending on the type of seed, the growing medium, and the conditions in your space. Some seeds sprout in just a few days, while others may take a couple of weeks.

For best results, keep your growing medium consistently moist, maintain a warm and well-lit environment, and avoid disturbing the seeds. For specific germination timelines for each variety, please refer to our Seed Planting Guide.

Seeds and seedlings need consistently moist (not soggy) growing medium to germinate and grow strong. Check the surface daily and lightly water whenever it starts to feel dry. Using a gentle spray or small watering can helps prevent disturbing seeds or young roots.

Be careful not to overwater, as too much moisture can lead to mold or root rot. Once seedlings develop their first true leaves, you can gradually water a bit more deeply, encouraging healthy root growth while still keeping the medium evenly moist.

Most seeds and seedlings need bright, indirect sunlight to grow strong and healthy. A sunny windowsill or a spot that gets several hours of morning or afternoon light works well. Avoid placing them in harsh, direct sunlight for long periods, as this can dry out the growing medium or stress young plants. If natural light is limited, a grow light can help provide consistent brightness and keep seedlings thriving.

Keep in mind that proper air circulation and consistent moisture, along with light, will help your plants grow evenly and reduce the risk of mold or weak stems.

Most seeds prefer a warm environment to germinate and grow their strongest roots. Keeping your growing area between 65°F and 75°F provides a comfortable range for many common seeds, including herbs, flowers, and vegetables.

Avoid placing your seeds in drafty spots or near cold windows, as sudden temperature drops can slow germination or cause uneven growth. Consistent warmth helps seeds sprout faster and gives seedlings a strong start.

Mold on your growing medium is usually harmless, but it's often a sign that the environment is staying a little too damp or doesn't have enough airflow. This can happen naturally during germination, especially in warm, humid conditions. To help prevent it, keep the growing medium evenly moist (similar to a wrung-out sponge) but avoid overwatering. Watering in the morning can also help excess moisture evaporate throughout the day.

Good air circulation is one of the best ways to keep your seedlings healthy. Try placing your planter near an open window or using a small fan on a low setting nearby to keep air moving gently. Maintaining bright light and temperatures around 75°F can also help create ideal growing conditions.

If you notice fuzzy growth on the surface, you can gently scrape it away and lightly dust the area with cinnamon, which acts as a natural fungicide. Be careful to avoid getting cinnamon directly on delicate sprouts or leaves.

Yes, feeding your seedlings helps them grow strong and healthy once they've developed their first true leaves. Use a balanced, water-soluble fertilizer at about half the recommended strength to avoid overwhelming young plants.

Apply the fertilizer once a month, and always follow the instructions on your fertilizer package. Healthy seedlings that are gently nourished will develop into more resilient, vibrant plants.

Thinning seedlings is an important step to give your plants room to grow strong and healthy. You'll want to thin them once your seedlings have developed their first set of “true leaves” (the second set of leaves after the initial seed leaves). At this stage, the seedlings are sturdy enough to handle a little pruning.

To thin, gently snip or pinch the smaller or weaker seedlings at the surface of the growing medium, leaving the strongest plant in each cluster. Avoid pulling them out by the roots, which can disturb neighboring seedlings. Thinning ensures each plant has enough space, nutrients, and light to thrive, leading to healthier, more productive growth.

Start by gently loosening the growing medium around the roots so you don't damage them. Carefully lift the seedling from its original planter, supporting both the roots and stem.

Place it into a larger pot or garden hole with fresh growing medium, making sure the roots are fully covered and the plant is upright. Water thoroughly after transplanting to help the plant settle in. If moving outdoors, gradually acclimate the seedling to sunlight and outdoor conditions over several days to avoid shock.

Hardening off is the process of gradually acclimating your indoor seedlings to outdoor conditions before transplanting them into your garden or a larger outdoor container. This step helps prevent transplant shock from sudden changes in sunlight, temperature, wind, and humidity.

To harden off your seedlings, start by placing them outdoors in a shaded, protected spot for a few hours each day. Gradually increase their exposure to sunlight and outdoor conditions over the course of 7 to 10 days. By the end of the period, your seedlings should be ready to thrive in their new outdoor home, strong, resilient, and ready for full sun and natural weather.

If your seeds don't sprout or your seedlings struggle, we'll replace your seed packet, completely free.

Start a claim on our Grow Guarantee page. Pick the seed variety you need replaced and tell us where to send it. Please fill in a separate form for each seed variety.

Yes. Requests need to be made within 1 year of purchase.

It may be required, and it's needed for requests of three or more. An order number or receipt works, so it's worth keeping.

The Grow Guarantee covers replacement seeds only. Refunds aren't given for germination or growing issues, and results can vary with growing conditions and care. If your kit is still unopened and unplanted, you may be able to return it within 14 days of delivery.

Yes. The Grow Guarantee covers Buzzy kits wherever you bought them, online or in a store. Seed replacements are for existing customers only.

Yes. At checkout, enter their address as the shipping address. The packing slip doesn't show prices.

Kitchen herb kits are an easy win for home cooks, bonsai kits suit the patient one, and mini terracotta kits make sweet small gifts. Still deciding? The gift finder matches a kit to the person in 4 quick questions.

Plenty. Soda can flower kits are $6.99, our windowsill herb kits are $16.99, the Spruce Bonsai kit is $16.99, and wildflower seed ball gift boxes are all under $20.

For holiday gifts, order by Friday, December 11 with standard shipping, or by Thursday, December 17 with Express 2 Day shipping. Weekday orders placed before 12 PM ET are usually processed the same day. We're closed December 24 and 25.

Our kits are Guaranteed to Grow, so if the seeds don't sprout or the seedlings struggle, we'll replace the seed packet for free, within 1 year of purchase. Proof of purchase may be required, so keep your order confirmation handy.

Each order ships to one address, so place a separate order for each one. Gifting a whole team or a long list? Request a quote and tell us how many addresses you need.

Yes. Mix any 12-packs: 2 to 4 packs save 10%, 5 to 9 packs save 15%, and 10 or more save 20%. No account needed, and the discount applies at checkout.

Save The Bees paper cup 12-packs are $27.99, or $2.33 per kit, and drop to $1.87 per kit at 10 or more packs. Mini terracotta 12-packs are $33.99, or $2.83 per kit before the bulk discount.

Yes. 12-packs mix and match, and the discount counts every pack in your cart.

Ordering 100 or more packs? We'll send you a quote, and a real person replies within 1 to 3 business days.

Yes, on most single kits: buy 2 of the same kit and save 10%, or buy 3 or more and save 15%.

Yes. Local reps cover all 50 states. Find your rep on our wholesale page, or fill in the retailer form there and we'll send our catalog and connect you with your rep within 2 business days.